Frequently Asked Questions

CUSTOMER CARE CONTACT INFORMATION
Via email:
Via phone: 1-800-800-DANS (3267) or 1-781-356-7337.
FOR FIRST TIME VISITORS
Our Company
Our Chocolates
Who's Dan?
Customer Bill of Rights
Dan's Privacy Policy

ORDERING & PAYMENT
How to Order
Sales Tax
Payment Options

SHIPPING
Rates and Policies
When Your Order Will Arrive
Tracking Your Package
Changing or Canceling Your Order

CONTACTING DAN'S
Call or Write to Us




PRODUCT QUESTIONS
Why is freshness so important when it comes to chocolate?
What is the cocoa content of your chocolates?
Are your products kosher?
I am allergic to nuts. Do you have chocolates without nuts?
Do you sell sugar-free or low carb chocolates?
Can I "build" my own box of chocolates?
Can I get a brochure or catalog?

SHIPPING QUESTIONS
Do you ship outside of the United States?
Do you ship to PO Boxes, APO or FPO addresses?

LOCATION QUESTIONS
Where are you located?
Do you have any physical stores in which I can buy your chocolates?

CHARITY QUESTIONS
How much do you donate to charities?
How does the donation process work and how do I know when the money has been sent?
Who are your charitable partners?
Can I choose a charity that is not on your list?


The frame box packaging is a trademark of Dan's Chocolates.